All orders qualify for free UK delivery. Once placed, we confirm your order via email, and we will update you once your screens are on their way to you, providing you with delivery details.
For orders placed before 11am, in stock screens are dispatached to be delivered the next working day (subject to the courier and any issues they might encounter). Any orders placed after 11am will be dispatched on the following working day, and arrive 2 working days after your order was placed. For any orders for out of stock items we will contact you to advise you of a delivery time frame and set out options to you.
Screen With Envy deliveries are not made by our own vans, a third party is used – usually TNT / FedEx, DX, Yodel or Pallex. Any delays that may occur that lead to customers incurring costs, Screen With Envy accepts no liability. We advise you only book in Landscapers / Tools / Hire Equipment / Labour once you are in full receipt of your goods. If you advance hire / book in labour and your delivery is delayed, Screen With Envy accept no liability for any incurred cost.
Some of our larger orders and items will be sent on a pallet to ensure the safest transit possible. Pallet orders will be to kerbside only, this is for insurance reasons on behalf of the carriers. We do not offer a two man delivery service.
At the moment, due to the Covid-19 pandemic, all couriers are experiencing exceptionally high demand and oversize items in particular are taking longer than usual to move through courier networks. Once we have dispatched an order you will be sent a tracking link which will enable you to enquire directly to the relevant courier company regarding any queries.
Please note that deliveries to Northern Ireland, Isle of Man, Isle of Wight, Scottish Highlands and other offshore islands in the UK will typically take 3 days to arrive. This is due to couriers not offering next day deliveries for oversize items to these areas.